Mental Health Resource Page

RRISD will be hosting F.Y.I Seminar Series. Each session will be held at the Board Room at RRISD Lily Delgado Administration Building located at 1311 Round Rock Avenue from 6pm-7pm. Parents and highschool students are invited to come.  Click here for the flyer with more details and topics.

John Hopkins Adolescents Depression Awareness Program Parent Brochure


If you are in CRISIS and need immediate assistance, call 911.  Ask for the Crisis Intervention Team or request an officer trained in handling mental health cases.

Specifically for Teen Health and Wellnesswww.teenhealthandwellness

Resources in Williamson County

Bluebonnet Trail Community Services — 512-255-1720
24-hour Crisis Hotline — 1-800-841-1255
1009 N Georgetown Street, Round Rock, TX 78664

Williamson County Crisis Intervention Team (CIT)-512-864-8282 
·        For emergencies call 9-1-1
·        For a non emergency Monday – Friday 8:00am to 5:00pm
·        The Crisis Intervention Team (CIT) consists of highly trained Sheriff’s Office law enforcement officers that provide crisis intervention assistance to the citizens of Williamson County.

Williamson County Mobile Outreach Team  (MOT)
Dispatch 24 hours--512-864-8277
·        For emergencies call 9-1-1
·        For a non- emergency situation the MOT can be accessed directly or through local law enforcement
·        Mental health professionals that provide crisis intervention and resources to Williamson County residents.  Responds to calls during the hours of 8:00 am and 11:00 pm Monday through Saturday.

Resources in Travis County

Austin Travis County Integral Care (ATCIC) Mobile Crisis Outreach Team (MCOT) :: 512-472-HELP (4357)
·        Composed of medical and mental health professionals, MCOT responds immediately on-site where a psychiatric crisis is occurring. MCOT is available 24/7 and responds to calls from the home, school, street or clinic.
·        Note: This resource is NOT for an immediate emergency, but rather for a crisis that is not an immediate threat; the team may take a couple of hours to get to you.

 Travis County Crisis Intervention Team (CIT) :: 512-854-3430
·        The Travis County Sheriff’s Office (TSCO) Crisis Intervention Team (CIT) is a group who is specifically trained to respond to persons in mental crisis. The Crisis intervention team has two primary purposes:
·        Responding to emergency calls involving mental health consumers in a mental crisis
·        Diverting consumers from the criminal justice system and connecting them with mental health services.

APD Austin Crisis Intervention Team (CIT) office :: 512-854-3450

Seton Psychiatric Emergency Department at Brackenridge :: 512-324-7010
24/7 Emergency Room Services at 601 E 15th Street Austin, TX 78701

Additional ATCIC Services — 512-472-HELP (4357)
Services provided by ATCIC (call the same number as above for all these services except Crisis Chat):
·        Crisis Hotline – The 24/7 Crisis Hotline provides access to licensed counselors 24/7. Hotline callers receive immediate assessments, crisis intervention services if needed and referral to additional community resources.
·        Crisis Chat – Crisis Chat offers emotional support using online, text-based communication by Clicking here
·        Psychiatric Emergency Services – PES is a walk-in psychiatric emergency service clinic staffed by licensed clinicians, psychiatrists, nurses, and qualified mental health professionals. PES provides psychiatric assessment, crisis intervention, linkage with resources, and physician services to children/youth and adults experiencing psychiatric distress.
Monday-Friday 8 a.m. to 10 p.m. & Saturday-Sunday 10 p.m. to 8 p.m.
Nadine L. Jay Building
56 East Ave. Austin, TX 78701 (Take Capital Metro Transit Bus Routes 17, 21 or 22)

The Inn – The Inn provides short-term community-based residential crisis treatment to adults who are residents of Travis County. The Inn is open 24/7. The Inn provides residential services, medication stabilization, around-the-clock nursing services, psychosocial rehabilitative skills training, case management and group treatment.

Youth Helpline/Lifeworks 24-hr hotline :: 512.735.2400
If you are a youth in crisis or a parent of a youth under the age of 18 trying to access (STAR) services.

United Way Information on Health and Human Services :: Call 211

Resources in Surrounding Counties

Hill Country MHDD (Hays and South Counties) — 877-466-0660
Scheib MH Center (San Marcos) — 512-392-7151

The Christi Center offers hope after the death of a loved one by providing support networks, community education and therapeutic activities that are free, peer-based, and ongoing.  They provide loss-specific grief support groups in Austin and Georgetown for grieving children, teens and adults.  They also offer information/referral and community education on grief and bereavement.  For a schedule of support groups and more information on our programs and services, please visit their website at

National Resources

National Suicide Prevention Lifeline — Click Here
·        Call 24/7 at1-800-273-8255 (TALK)
·        Chat from 2 p.m.-2 a.m. by clicking here
·        The National Suicide Prevention Hotline number for individuals who are deaf, hard of hearing, and for those with speech disabilities who use a TTY— 1-800-799-4TTY (4889)

I’m Alive — Click Here
·        IMAlive is a live online network that uses instant messaging to respond to people in crisis. People need a safe place to go during moments of crisis and intense emotional pain.

YouMatter — Click Here
·        This is a resource through that National Suicide Prevention Lifeline that is geared towards young adults
·        For a crisis, the phone number and chat link is the same as the above in the National Suicide Prevention Hotline information

Ayuda en Español — 1-888-628-9454
·        Una persona capacitada le escuchará y hablará con usted. Si es necesario, podrá darle información sobre recursos o servicios existentes en su comunidad que podrán prestarle ayuda después de la llamada.

Crisis Text Line — Click Here
·        Crisis Text Line gives free 24/7 support to anyone, anywhere in the USA, anytime, about any type of crisis.
·        Text START to 741741.

Veterans Crisis Line — Click Here
This website is for U.S. military veterans and family members
·        Call 24/7 at 1-800-273-8255 and Press 1
·        Send a text message to 838255 to receive confidential support (available 24/7)
·        Chat online by Clicking here (available 24/7)

The Trevor Project — Click Here
This website offers help and information specifically geared towards the LGBTQ community.
·        Call 24/7 at1-866-488-7386
·        Trevor chat by Clicking here (Available 7 days a week 3:00 p.m. – 9:00 p.m. ET / 12:00 p.m. – 6:00 p.m. PT)
·        Trevor Text: Available on Fridays (4:00 p.m. – 8:00 p.m. ET / 1:00 p.m. – 5:00 p.m. PT). Text the word “Trevor” to 1-202-304-1200. Standard text messaging rates apply.

Depression and Bipolar Support Alliance Hotline & Helpline — 1-800-784-2433

Drug and Alcohol Awareness

Kristin Brooks Hope Center: Hopeline — Click Here
The Kristin Brooks Hope Center was created to help those in crisis find help and hope immediately. The site and her story gives you a raw, personal glimpse into depression, and how it affects those around you. In addition, you will find the only clear, step-by-step path for you to follow out of the darkness.
·        Call 800.442.HOPE (1.800.442.4673)

1-877-Vet2Vet (1-877-838-2838)
Veterans peer support line

1-800-SUICIDA (1-800-784-2432)
Spanish speaking suicide hotline

1-877-YOUTHLINE (1-877-968-8454)
Teen to teen peer counseling hotline

1-800-GRADHLP (1-800-472-3457)
Grad student hotline

1-800-PPD-MOMS (1-800-773-6667)
Post partum depression hotline

Suicide Prevention Resource Center — Click Here

American Foundation for Suicide Prevention — Click Here

 Smartphone Apps
These apps are all free-of-charge

ASK — For more information or to download the App Click Here (for Apple products only)
·        Developed by Mental Health America of Texas, this App outlines information such as Warning Signs and advice for how to proceed in a crisis, as well as links to suicide prevention hotlines, for individuals and family/friends of people at risk of suicide.

My3 — For more information or to download the App Click Here (for both Apple and Android)

·        This App allows users to plan ahead by listing 3 personal contacts who can be called in times of crisis, and creating their own safety plan where they can detail their own warning signs, coping strategies, and ideas to keep themselves safe. Also provides easy link to National Suicide Prevention Lifeline phone number.

ReachZ — For more information or to download the App Click Here (for Android products only)
·        Another App that integrates safety plans with warning signs and easy links to find appropriate crisis resources.

Operation Reach Out — For more information or to download the App Click Here (for both Apple and Android)
·        Literally a lifesaving app, this free intervention tool helps people who are having suicidal thoughts to reassess their thinking and get help. Created by the military but useful for all.

Treatment Advocacy Center App — For more information or to download the App Click Here
·        State-specific standards for emergency hospitalization and for who can initiate treatment; inpatient and outpatient commitment criteria by state; tips on navigating the Health Insurance Portability and Accountability Act (HIPAA); and information on responding to specific kinds of psychiatric emergencies such as suicide or assault danger.

 Area Hospitals

Seton Psychiatric Emergency Department at Brackenridge — 512-324-7010
Dell Children’s Medical Center — 512-324-0150
Seton Emergency Department — 512-324-1010
Seton Northwest Emergency Department — 512-324-6010
Seton Southwest Emergency Department — 512-324-9010
St. David’s Emergency Department — 512-397-4240
South Austin Emergency Department — 512-448-7160
North Austin Medical Center Emergency Department — 512-901-1100
Westlake Medical Center Emergency Department — 512-697-3628
St. David’s Emergency Center in Bee Cave — 512-816-2100
Scott & White Round Rock — 512-509-0100
St. David’s Round Rock Medical Center Emergency — 512-341-6428
St. David’s Emergency Center in Bastrop — 512-308-5900
Seton Smithville Regional Hospital (13 miles outside Bastrop) — 512.237.3214
Seton Medical Center Williamson — 512-324-4170
St. David’s Georgetown Hospital Emergency Department — 512-942-4367
Seton Medical Center Hays — 512-504-5125
Seton Highland Lakes Hospital (between Burnet and Marble Falls) Emergency Department — (512) 756-6000

Area Psychiatric Hospitals:

Austin Lakes Hospital---512-544-5253
Austin State Hospital--- 512-452-0381
Georgetown Behavioral Health Institute (will accept adolescents)---512-819-1100
Austin Oaks Hospital---512-440-4800
Rocksprings ---512-948-3636

Social Media Resources:

Facebook — Contact by Clicking Here
·        Anonymously report someone as suicidal on Facebook and a member of the Facebook’s Safety Team will send the user an e-mail with the Lifeline number and possibly a link to chat with a Lifeline Counselor

Twitter — Contact by Clicking Here
·        Select “Self-Harm” to send an e-mail to Twitter reporting a suicidal user. Twitter will send the user a direct message with the Lifeline number

·        To report suicidal content, click on the flag icon under a video and select “harmful Dangerous Acts” and then “Suicide or Self-Injury.” YouTube will then review the video and may send a message to the user with the Lifeline Number.

Tumblr — Contact by Clicking Here
·        Write an e-mail to Tumblr about a suicidal user with as much information as possible including the URL of the Tumblr blog. A member of Tumblr’s Safety Team will send the user an e-mail with the Lifeline Number

·        Click on the “Report Abuse” link that appears at the bottom of every MySpace page and complete the form. MySpace will then send an e-mail to the MySpace user with the Lifeline number. 

Round Rock ISD’s Counseling Services operates Campus-based Mental Health Centers staffed by licensed therapists with Bluebonnet Trails Community Services. For more information, contact your child’s school counselor.

Austin Oaks Hospital                                                                     (512) 440-4800                                                           1407 W. Stassney Lane Austin, TX. 78745                         
Ages seen: 5+                                                                          
Fees associated: Fees associated; takes insurance and Medicaid
The Austin Oaks Hospital serves children and adolescents ages 5-17 and adults. Mental health services include acute inpatient, partial hospitalization, intensive outpatient program, and 2nd chances social learning behavior modification program. A chemical dependency program is also provided which addresses detoxification and dual diagnosis. Individual, group, and family therapies encompass the inpatient program for children and adolescents. Austin Oaks also has a 24-hour mobile assessment team that can help determine the best options for the individual.

Austin Travis County Integral Care (Travis County only)               (512) 472-HELP (4357)
1165 Airport Blvd., Second Floor, Austin 78702                   
Ages seen: 5+
Fees associated: Sliding fee schedule
Austin Travis County Integral Care (ATCIC) provides services to residents of Travis County affected by behavioral health challenges. Their Psychiatric Emergency Services (PES) provide for a walk-in clinic (open 24/7) that is staffed by licensed clinicians, psychiatrists, nurses, and qualified mental health professionals. PES is where individuals can go for an initial assessment for services.

Bluebonnet Trails Community Services                                         (512) 255-1720
1009 N Georgetown St., Round Rock 78664                       
Ages seen: 4+
Fees associated: Sliding fee scale
Bluebonnet Trails is a community mental health resource for Williamson County, and to whom the Mobile Outreach Team (MOT) will refer adolescents. Provides services to children and adults with mental illness, emotional disorders, autism and developmental delays.

Cedar Crest Hospital & Residential Treatment Center                  (866) 543-7779
3500 S. IH-35, Belton, Texas 76513                                     
Ages seen: 5+
Fees associated: Fees associated; takes insurance and Medicaid
Provides inpatient, outpatient, and partial hospitalization for those suffering from a mental health crisis. Trained staff are available 24 hours a day, 7 days a week to work with individuals suffering from anxiety disorders, suicidal ideation and behaviors, depression, and other mental health disorders.  The specialists will help them construct a plan on how to continue moving forward once their treatment is complete.

Changes (Rock Springs)                                                            (737) 808-1700
1335 East Whitestone Blvd. Suite 200 Cedar Park, TX 78613
Ages seen: 11-17
Fees associated: Fees associated; takes insurance and Medicaid
Provides partial hospitalization and intensive outpatient treatment programs. Provides comprehensive psychiatric evaluations and treatment. Treats ADHD, depression, anxiety, and bipolar disorder.

Cross Creek Hospital                                                                     1-877-971-6689
8402 Cross Creek Dr., Austin TX 78754                             
Ages seen: 13+
Fees associated: Fees associated; takes insurance and Medicaid
Cross Creek Hospital provides inpatient treatment services for adolescents and adults who are struggling with a wide variety of mental health disorders. Their program helps adolescents and adults struggling with anxiety, depression, learning disorders, and more.
Dell Seton Behavioral Health Center                                            (512) 324-2039                                             Round Rock and Austin locations                                     
Ages seen: 15+
Fees associated: Fees associated; takes insurance and Medicaid
Dell Seton Behavioral Health Center works in conjunction with Seton Shoal Creek Child and Adolescent’s program to provide and assist adolescents that may be experiencing emotional and/or substance abuse related problems. Inpatient and intensive outpatient services are available depending on the need of the individual.

Georgetown Behavioral Health Institute                                        (512) 819-1100                                             3101 S. Austin Ave., Georgetown, TX 78626                     
Ages seen: 13+
Fees associated: Fees associated; takes insurance and Medicaid
Georgetown Behavioral Health Institute provides inpatient and outpatient care adolescents. The clinical team with work with the adolescents and their family to process and identify the underlying factors to the issues that are being presented.

Insight Behavioral Health Center                                                  (512) 273-7629                                             
1 Chisholm Trail Suite 5100 Round Rock, TX 78681           
Ages seen: 13+
Fees associated: Fees associated; takes insurance and Medicaid and offers self-pay options
Insight Behavioral Health supports adolescents and adults by providing treatment for mood, anxiety, eating disorders, and trauma related disorders. All treatment is outpatient.

Rock Springs Health                                                                    (512) 819-9400                                                              700 Southeast Inner Loop, 700 Georgetown 78726            
Ages seen: 18+
Fees associated: Fees associated; takes insurance and Medicaid
Rock Springs provides crisis stabilization and acute care for individuals from a mental health or substance abuse related disorder through both inpatient and outpatient services.  Family involvement is required and will play a significant role in a patient’s transition from stabilization to discharge.

Seton Shoal Creek Hospital                                                          (512) 324-2000
3501 Mills Ave., Austin 78731                                             
Ages seen: 5+
Fees associated: Fees associated; takes insurance and Medicaid
Seton Shoal Creek Hospital treats, on an inpatient or outpatient basis, children and adolescents who may be experiencing emotional and/or substance abuse difficulties. Inpatient services include intensive psychiatric stabilization for patients dealing with emotional crises, depression, and drug/alcohol dependence. For those individuals requiring less intensive, longer term treatment, outpatient services are offered. Not an emergency facility. Will not accept walk-ins.

STAARY                                                                                      (512) 388-8290
1300 N. Mays, Round Rock, TX 78664                                         24-HR Crisis Line 800-440-9789
Ages seen: 5+ (will see 0-4 yr. olds as needed)                 
Fees associated: No fees associated
Services include mental health assessment, individual, group, and family counseling as well as parenting classes. Individuals needing long-term mental health support will be assisted in seeking professionals skilled in the needed area. Will see individuals in Travis County if they would prefer STARRY over Lifeworks.

Travis County Mobile Crisis Outreach Team                                 (512) 472-HELP (4357)
4110 Guadalupe St, Austin, TX 78751                                         Travis County Residents Only
Ages seen: 5+
Fees associated: Sliding fee schedule
Composed of medical and mental health professionals, the Mobile Crisis Outreach Team (MCOT) responds immediately on-site where a psychiatric crisis is occurring. MCOT is available 24/7 and responds to calls from the home, school, street, or clinic. MCOT is staffed by registered nurses, licensed clinicians, and a prescribing clinician who provide crisis assessment and intervention, including medication if needed. Works in conjunction with Austin County Integral Care (ATCIC).

Williamson County Mobile Outreach Team                                  (512) 864-8277
Ages seen: 5+                                                                           (800) 841-1255 – Crisis Hotline                             
Fees associated: No fees associated                                         Williamson County Residents Only
The Mobile Outreach Team (MOT) of Mental Health Specialists assists families and individuals in Williamson County who are experiencing a mental health crisis. MOT arranges mental health care with county agencies, law enforcement, EMS, Bluebonnet Trails, area schools, and hospitals. MOT provides assessment for admission to inpatient psychiatric facilities. MOT works in conjunction with Bluebonnet Trails (BBT); please be advised that Bluebonnet Trails may charge a fee for services.

Note:  This list of resources is not all-inclusive, nor does RRISD recommend any particular agency of institution.  The parent should check with their health insurance carrier for resources and financial information, and complete due diligence in selecting a provider of healthcare services.